Ifrs16 Privacy Policy

1. Introduction

Welcome to ifrs16.ws. Our Privacy Policy explains how the ifrs16 platform collects your personal information, the purposes for which it is used, and the measures in place to keep it secure. We believe every user's data belongs to them — which is why managing that data with transparency and accountability is our foremost responsibility.

By using the ifrs16 website, mobile app, or any of our digital platforms, you automatically agree to this privacy policy. If you do not agree with any part of this policy, please refrain from using our services.

2. What Information We Collect

Ifrs16 collects various types of information to deliver its services. This data falls into two categories — what you provide directly and what is collected automatically while you use the platform.

Information Provided Directly:

• Full name, date of birth, and national ID number (for KYC verification).
• Email address, mobile number, and residential address.
• Payment details such as bKash/Nagad/Rocket account numbers.
• Documents uploaded for identity verification purposes.
• What you write in support chat or via email.

Automatically Collected Information:

• IP address, device type, and operating system.
• Browser information, login time, and date.
• Which pages you visited on the platform and how long you spent on them.
• Betting history, gaming patterns, and transaction records.
• Information collected through cookies and tracking technologies.

3. How We Use Your Information

Ifrs16 uses collected data solely for specific, legitimate purposes. We are fully committed to upholding your privacy at every step.

Ifrs16 also uses your information for the following purposes:

• Ensuring platform security and preventing fraudulent activity.
• Fulfilling legal and regulatory obligations.
• Sending bonus and promotional offers (with your consent).
• Monitoring accounts to promote responsible gaming.
• Improving service quality and developing new features.

4. Data Sharing & Disclosure

Ifrs16 does not sell your personal data to any third party. However, limited data sharing may occur in certain specific circumstances.

• Payment Processors: Payment gateways such as bKash, Nagad, and Rocket are provided with the necessary information to process deposits and withdrawals.
• Legal Authorities: Information may be disclosed to relevant authorities in cases involving court orders, government investigations, or other legal obligations.
• KYC Verification Services: Approved third-party services may be used for identity verification purposes.
• Technology Partners: Technology providers required to operate the platform may have access to limited data.
• Anti-Money Laundering: Data may be shared with relevant authorities to comply with international AML/CFT regulations.

5. Data Security Measures

Ifrs16 uses industry-leading technology to protect your data. Our security infrastructure ensures protection across multiple layers.

• All data transfers are secured with 256-bit TLS/SSL encryption.
• At-rest encryption — data stored in our databases is encrypted at all times.
• Two-factor authentication (2FA) is available as an optional security feature.
• Regular third-party cybersecurity audits are conducted.
• Automatic alerts are sent for suspicious logins or access attempts.
• Server data is backed up across multiple secure data centres.
• Employee access to data is restricted on a strict need-to-know basis.

6. Cookie Policy

Ifrs16 uses several types of cookies on its website and app. Cookies are small data files stored in your browser that help improve the quality of our service.

Types of cookies we use:

• Essential Cookies: These are required to maintain login sessions and keep the platform functioning. Disabling them will prevent the site from working properly.
• Analytics Cookies: Used to understand which pages receive the most traffic and where issues occur. Not personally identifiable.
• Preference Cookies: Used to remember your language, theme, and other preferences.
• Security Cookies: Helps prevent CSRF attacks and fraudulent activity.

You can disable non-essential cookies through your browser settings, though some features may become limited as a result.

7. Your Data Rights

Every ifrs16 member has specific rights regarding their personal data. We fully respect and uphold each of these rights.

• Right to Know: To find out what information we hold about you, please reach out to our support team.
• Right to Rectification: If any of your information is inaccurate, we will correct it.
• Right to Erasure: Under certain circumstances, you may request that your data be deleted.
• Right to Restrict Processing: You may request that the use of your data be restricted in certain circumstances.
• Right to Portability: You may request a copy of your data in a machine-readable format.
• Right to Object: You can opt out of marketing communications at any time.

8. Data Retention Period

Ifrs16 does not retain your data longer than necessary. Retention periods are determined based on the type of information involved.

• Account and identity information is retained for as long as the account remains active.
• Even after account closure, transaction records are kept for a minimum of 5 years due to legal obligations.
• KYC documents are retained for up to 5 years from the date of the last transaction.
• Support conversations are retained for up to 2 years.
• Once the retention period expires, data is securely deleted or anonymized.

9. Protection of Minors

Ifrs16 is strictly prohibited for anyone under 18 years of age. We do not collect or process personal data from minors. Age is verified during registration, and additional verification may be requested in cases of doubt.

If we become aware that a minor's data has been collected inadvertently, it will be deleted immediately and the account will be closed.

10. Contact & Complaints

For any questions, concerns, or complaints about this Privacy Policy, please contact our Data Protection Team directly.

• Email: support@ifrs16.ws
• Support Chat: Live chat is available directly on the ifrs16.ws platform.
• An initial response will be provided within 7 business days of receiving a complaint.